Our Policies
Step 1: Apply or Book
Every service starts with an application or booking. This helps us understand your situation, goals, and which service is the right fit for you.
Step 2: Discovery
For most services, we start with a short discovery conversation to understand your specific challenges, context, and what success looks like for you.
Step 3: Strategy
We map a clear plan tailored to your specific situation — not a generic template.
Step 4: Delivery
We work together virtually through calls, written deliverables, and async support depending on your service and timeline.
Step 5: Deliverables
Every service ends with clear, written deliverables: strategy documents, frameworks, templates, or plans you can implement and return to.
Step 6: What's Next
Depending on your service, you might continue with a monthly retainer, book a follow-up, or implement independently. Many clients return as their business grows.
Your Questions, Answered
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VIP Intensives are 2-4 week focused programs at a fixed £1,500 price point. Revenue Systems are our most comprehensive, multi-week done-with-you programs (£1,500-£8,000) for creators making a significant investment in a specific area of their business. Choose an intensive for focused transformation; choose a revenue system for the most comprehensive support available.
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Single sessions are one-off, focused deliveries of a specific branding or design service (identity, design, or graphic design). VIP Intensives are multi-week programs involving strategy, implementation, and ongoing touchpoints. Choose sessions for a specific, defined asset or output; choose intensives for a broader transformation.
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Yes. Everything we do is delivered virtually, so location doesn't matter. We work with clients worldwide across multiple time zones.
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Start with the category that matches your challenge: VIP Intensive (transformation over 2-4 weeks), Single Session (specific branding asset), Revenue System (comprehensive done-with-you program), or Digital Products (self-paced implementation). Still unsure? Email us at cliques@digitalcliques.uk.
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Absolutely. Many clients start with a digital product to understand the framework, then invest in a VIP Intensive or Revenue System for personalised support. Previous investment can sometimes be credited — ask us when you apply.
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Single sessions: 3-14 days depending on scope. VIP Intensives: 2-4 weeks. Revenue Systems: 1-8 weeks depending on which service. Monthly retainers are ongoing.
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You'll have clear deliverables and a written plan. Many clients continue with monthly retainers or return for follow-up services. Some implement independently. It's entirely your choice.
Payment Terms
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100% payment due at booking. Non-refundable once the session is scheduled.
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50% deposit due on signing to secure your spot. Remaining 50% due within 14 days of program completion.
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Three equal instalments: on signing, at a defined midpoint milestone, and on completion.
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Monthly billing in advance. Minimum 3-month commitment on all retainers.
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Full payment at checkout. Non-refundable once downloaded.
Questions about payment? Email us at cliques@digitalcliques.uk.